Privacy Policy

1. Introduction

Serving Earth SA is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or engage with our services.

2. Information We Collect

We may collect personal information including, but not limited to:

Names and contact details

Company and job-related information

Email enquiries and correspondence

Training or service-related information

Website usage data and analytics

Personal information is collected only when voluntarily provided or where required for service delivery.

3. Use of Personal Information

Personal information is used for the following purposes:

Responding to enquiries and requests

Providing water treatment services and training

Communicating with clients and stakeholders

Improving our services and website performance

Meeting legal and regulatory requirements

4. Protection of Information

Serving Earth SA takes reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure through appropriate technical and organisational safeguards.

5. Sharing of Information

Personal information is not sold or distributed to third parties. Information may be shared only where necessary for service delivery, legal compliance, or with the consent of the individual concerned.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. Users may disable cookies via their browser settings if preferred.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

8. POPIA Compliance

Serving Earth SA complies with the Protection of Personal Information Act, 4 of 2013 (POPIA). For detailed information on POPIA compliance, please refer to our POPIA policy.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.